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Contacting Technical Support
16 IOLAN Device Server User’s Guide, Version 1.0
Repair Procedure
Before sending a Device Server for repair, you must contact your Perle supplier. If, however, you
bought your product directly from Perle you can contact directly.
Customers who are in Europe, Africa or Middle East can submit repair details via a website form.
This form is on the Perle website,
www.perle.com, in the Support area.
Click here to access our web site at the following URL:
http://www.perle.com/support/rma_form.html
Feedback on this Manual
If you have any comments or suggestions for improving this manual please email Perle using the
following address;
Email: [email protected]
Please include the title, part number and date of the manual (you can find these on the title page at
the front of this manual).
- IOLAN DS Family 1
- DS1 User’s Guide 1
- Table of Contents 3
- About This Book 13
- Intended Audience 13
- Documentation 13
- Typeface Conventions 14
- Online Help 14
- Contacting Technical Support 15
- Repair Procedure 16
- Feedback on this Manual 16
- Introduction Chapter 1 17
- Supported Products/Versions 18
- Typical Applications Summary 19
- Installation Chapter 2 21
- Powering Up the Device Server 22
- Setting Jumpers 22
- Setting an Initial IP Address 23
- Using a Direct Connection 24
- Using DHCP/BOOTP 24
- LED Guide 25
- EIA-232 Cabling Diagrams 27
- PC DB9 Connector 28
- Modem DB9 Connector 28
- Introduction 29
- DeviceManager 29
- WebManager 30
- DHCP/BOOTP 31
- Configuring the Device 33
- Server Chapter 4 33
- Device Server Services 34
- Hardware Configuration 34
- Serial Connection 35
- Users Connecting to the LAN 36
- Setting Up Lines 37
- Virtual Modems 38
- Setting Up Users 39
- Configuring Network Options 40
- Configuring Time 41
- Language support 41
- Translation Guidance 42
- TFTP Configuration 44
- Lost Admin Password 45
- Using the 47
- DeviceManager Chapter 5 47
- Manage Device Server Tab 48
- Configuration Tab 49
- Connecting to a Device Server 50
- Managing a Device Server 50
- Configuring the Server 51
- Services 52
- Configuring Trueport Baud 53
- Configuring the Hardware 53
- Configuring Lines 54
- Line Services 57
- Telnet Settings 58
- BIDIR Settings 59
- UDP Settings 59
- VModem Settings 60
- Configuring Users 61
- Configuring Line Access 63
- Configuring Sessions 64
- Configuring the Default User 64
- Configuring the Network 65
- Configuring SNMP 66
- Configuring TFTP 67
- Configuring Gateways 67
- Configuring Syslog 68
- Configuring Bootup Files 69
- Configuring the MOTD File 69
- Statistics 70
- Rebooting the Device Server 72
- Resetting a Line 72
- Custom Files 72
- Setting DeviceManager Options 73
- Interface Chapter 6 75
- Command Line 75
- Command Shortcuts 76
- Command Options 76
- Server Commands 77
- Set Service 78
- Hardware Commands 79
- User Commands 80
- Set Termtype 81
- Set User 82
- Set User Session 82
- Show Line Users 83
- Syslog Console 83
- Show Sessions 83
- Show Termtype 83
- Show Default User 89
- Show User 89
- Line Commands 90
- Hotkey Prefix 92
- Set Line Interface 93
- Set Line Service 94
- Line Service Commands 95
- Set Vmodem 97
- Show Interface 97
- Show Telnet-Client 97
- Show UDP 97
- Modem Commands 98
- Network Commands 99
- TFTP Commands 100
- Hosts Commands 101
- Gateway Commands 102
- Set Gateway 103
- Show Gateways 103
- Time Commands 104
- Administration Commands 105
- TFTP File Transfer Commands 106
- MOTD Commands 107
- Statistic Commands 108
- Show Serial 109
- Troubleshooting Appendix A 111
- Host Problems 112
- Login Problems 112
- Problems with Terminals 112
- Unknown IP Address 113
- DHCP/BOOTP Problems 113
- Language Problems 114
- Long Reboot Cycle 114
- Utilities Appendix B 115
- Trueport 116
- Glossary 117
- Index W 122
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